1. WHO WE ARE: The Division of Services for the Deaf & Hard of Hearing (DSDHH) is an office within the North Carolina Department of Health and Human Services (NCDHHS). We serve all 100 counties in NC through SEVEN (7) REGIONAL CENTERS: Asheville, Charlotte, Greensboro, Morganton, Raleigh, Wilmington and Wilson.
  2. WHAT WE DO: We EDUCATE those with hearing loss on ways to self-advocate for communication access. We distribute INFORMATION regarding local and state resources, services and programs concerning hearing loss. We provide community OUTREACH services, COLLABORATE with and REFER people to vital programs and agencies such as Vocational Rehabilitation, Independent Living and the North Carolina Assistive Technology Program. We also help navigate the complexities of county social services, law enforcement and Division of Motor Vehicles. Get to know us better at https://www.ncdhhs.gov/assistance/hearing-loss/deaf-services , for these and many more FREE services.
  3. HOW WE SERVE VETERANS: Our VETERANS LIAISON works in collaboration with our SEVEN (7) REGIONAL CENTERS and both public and private PARTNERSHIPS. We work to help connect Veterans, transitioning service members and families to: military benefits, VA services, hearing loss services, tinnitus services, Veteran’s education, health care, employment services, and mental health services. If you need assistance or are interested in partnering, contact Sergeant Major (Ret.) Sean Baker via email at Sean.Baker@dhhs.nc.gov or via phone at (919) 527-6930.
  4. BENEFITS: Equipment Distribution Services Program (EDS) connects North Carolinians with hearing loss to equipment that can assist them in communicating better on the phone. The EDS program provides one of the following for those who qualify: Hearing Aid with telecoil switch, captioned phone, amplified phone, personal amplifier and alerting devices, such as visual ring alerts. FREE TRAINING provided. Learn more at https://files.nc.gov/ncdhhs/documents/files/Equipment%20Distribution%20Service.pdf
  5. LINES OF COMMUNICATION: