Realizing that local communities have the capacity to serve the people who have served our country and their families, The Robin Hood Foundation challenged the Institute for Veterans and Military Families (IVMF) to figure out a way to connect New York City’s public, private and non-profit resources in a meaningful and efficient way.


In partnership with Accenture, one of the largest global consulting firms, IVMF launched NYServes – New York City, providing a single technology platform, matched with the human capital of a ‘backbone’ organization called the “Coordination Center,” to set the right conditions for bringing a community from collaboration to coordination. NYServes-New York City, was the first AmericaServes Network to set up. Within the 1st year, NYServes reached over 1,000 veteran, service members and family members.


North Carolina is the first State that has fully embraced the America Serves concept by offering four sites.